Rides for all People of all Ages
We believe that every citizen must be assured accessible and safe transportation to the local destination of their choice without regard for disability, age, or economic status
Bay Transit is a non-profit community transit service serving the counties of Charles City, Essex, Gloucester, King and Queen, King William, Lancaster, Mathews, Middlesex, New Kent, Northumberland, Richmond, and Westmoreland; and the Towns of Colonial Beach, Tappahannock, Urbanna, and West Point.
Bay Transit provides Demand Response service throughout the entire service area, operating Monday through Friday from 6:00 a.m. to 6:00 p.m.
Additionally, Bay Transit offers two (2) Deviated Fixed-Route (DFR) seasonal trolley services and three (3) On-Demand Bay Transit Express (BTE) microtransit service zones in Gloucester, Tappahannock, and the Town of West Point. Hours vary by service.
Bay Transit Express microtransit services:
BTE Rivah Ride – 7am – 4pm – Essex and Town of Tappahannock BTE
Paper Trail – 8am – 5pm – The Town of West Point and King & Queen County BTE
Gloucester – 8am – 5pm – Gloucester County
DFRs- Seasonal Trolleys:
Colonial Beach Osprey (seasonal operations) – Town of Colonial Beach
Urbanna Pearl (seasonal operations) – Town of Urbanna
Bay Transit is the ONLY public transportation provider in the Middle Peninsula and Northern Neck region. In 2025, Bay Transit provided over 132,000 rides and over 57% were work related.
For a listing of local Bay Transit offices click Contact Us
For Civil Rights and Americans with Disabilities Act Title VI Notifications Information click here
CANCELLATION AND NO-SHOW POLICY
In order to better serve our riders Bay Transit has instituted a no-show policy:
Three (3) no-shows or five (5) same-day cancellations within a six month period will result in a 30 day suspension of riding privileges or a $25.00 dollar reinstatement fee.
When you schedule a ride with Bay Transit it often means another person cannot be scheduled at the same time. When you cancel at the last minute or do not show up for the ride you have taken a seat away from another rider. The no-show and cancellation policy is meant to help us prevent this from happening.
We appreciate your business and look forward to serving you.
Transit Director
Bay Transit Express Service Is Coming to the Town of Tappahannock
Replacing the Rivah Ride Deviated Fixed-Route Service on Dec 1
Bay Transit, the public transportation division of Bay Aging, will replace its deviated fixed-route bus service in the Town of Tappahannock, known as the “Rivah Ride,” with their award-winning ride hailing program, Bay Transit Express, beginning on Monday, December 1, 2025. The original Bay Transit Express shared-ride service started in Gloucester County and very quickly surpassed the ridership of the previous deviated fixed-route services there. A similar outcome is expected for the new microtransit service in Tappahannock.
The new Bay Transit Express – Rivah Ride will pick up riders and transport them safely and efficiently in a service zone that includes the Town of Tappahannock and portions of Essex County. Bay Transit Express – Rivah Ride will operate Monday through Friday from 7 AM to 4 PM. Rides throughout the service zone are only $1 per person. All Bay Transit Express vehicles are wheelchair lift equipped and operated by Bay Transit’s professional drivers.
Using Bay Transit’s free BT4U app, customers securely and conveniently book trips straight from their smartphones and get picked up in minutes. Customers pay through the BT4U app using a debit or credit card or in cash with exact change aboard the bus.
Bay Transit is holding two public training sessions on how to schedule a ride on Bay Transit Express using the BT4U app. Sessions will be held at the Essex County Public Library on Tuesday, November 18 from 3:15 to 4:15 PM and Monday, November 24 from 1 to 2 PM. All rides to the training sessions are free.
QR codes on the sides of Bay Transit Express buses direct users to download the free BT4U app. Customers without smartphones, or those who need to book through an agent, can schedule rides on Bay Transit Express – Rivah Ride by calling the local Bay Transit office at (804) 250-2011.
King and Queen Service Update
Now Live
October 1, 2025
King & Queen County is pleased
To announce its own dedicated
Bay Transit Services In the county, M-F, 6AM-6PM
FREE RIDE OCTOBER for all
King & Queen Residents
To reserve your ride call
877-869-6046
Ride anywhere from Gloucester Point to the Gloucester Courthouse area!
Introducing $1 rides in the newly expanded Bay Transit Express service zone.
The basics:
Bay Transit Express is a shared ride service that picks you up when you want and gets you anywhere from Gloucester Point to the Gloucester Courthouse area.
• Book rides straight from
your phone.
• Get picked up in minutes.
• Commute or run errands
without needing a car.
Bay Transit Express is the Gloucester Courthouse area’s first-ever ride share service. Think of us like a minibus that comes when you want, where you want — give us your pickup and drop off addresses, and we’ll provide a few ride options. Choose the one that works best for you and we’ll send a driver your way.
Demand Surges for Bay Transit’s New Freedom Program Services
New Freedom is a transportation service providing seniors and individuals with disabilities the ability to attend medical appointments, shop, work and attend social and recreational events even for travel outside of Bay Transit’s service area and/or service hours. Participants pay a nominal fee for each round trip. For round trips of fifty miles or less, there is a five-dollar fare. For round trip journeys greater than fifty miles the fare is only ten dollars.
Katherine Newman, Bay Transit’s New Freedom Program Manager, has been managing Bay Transit’s New Freedom program since 2013 and is a passionate advocate for program participants. New Freedom is funded through a Federal Transit Administration (FTA) grant to serve all twelve counties in Bay Transit’s service area. Because these federal funds are limited, program participation is limited to not more than two round trip rides per month. A partnership with the MedCarry Volunteer Transportation program supplements New Freedom to help address additional demand. “Individuals of any age with disabilities qualify to participate in New Freedom whether they have a short-term disability such as a broken leg or they are rehabilitating after surgery,” Newman said. “Those with long-term disabilities, mental health disabilities, with mobility issues or chronic health issues are also eligible to participate.” About ninety percent of New Freedom trips are outside of Bay Transit’s service area to typical destinations such as the VA Medical Centers in Richmond and Hampton, regional hospitals in Newport News and for medical services in Fredericksburg, Richmond, Williamsburg, and Norfolk.
For more information about Bay Transit’s New Freedom program, to inquire about driving for Bay Transit, or volunteering to be a MedCarry driver, call or email Katherine Newman today at (804) 824-2546 or knewman@bayaging.org.
Career Opportunities: Become a Bay Transit ‘Hero’ by applying today!
“I like helping people,” says Mike Wallisch, who has been a Bay Transit driver for two years.
Looking for a career opportunity where you will work with a great team and make a real difference in the community? Bay Transit is seeking part time drivers with excellent driving records and customer service skills in Gloucester and Middlesex Counties and the Town of West Point. You must have a valid Virginia driver’s license for at least one year; high school diploma or GED required; be at least twenty-one years of age. Three or more years driving experience is preferred. Driving positions may require some evening and weekend work for special transportation requests. $15.00 per hour; applications available here or at any of the Bay Transit offices in New Kent, Gloucester, and Warsaw. For an application or more information, call or email Pat Sanders today at (804) 250-2019 ext.1114 or e-mail Pat Sanders. EOE.
“Incredibly rewarding work,” says Reggie Johnson, who has been a Bay Transit driver for nine years.
l-r Patti Balderson, Doris Thompson Maxine Veney, Mary Lankford, Princess Wise, Dina Cunningham
l-r Rosa Harrington, Amber Pryor, Claudia Pratt, Debbie Brown
l-r Ms. Arnita Bryant, and Bay Transit drivers Howard Veney, Robert Johnson, Edwin Clark and Bobby Brooks.
Bay Transit “heroes” providing outstanding customer service to our riders throughout the COVID-19 pandemic.
Bay Transit has recently completed a comprehensive development plan update which can be viewed here
CALL TOLL FREE—24 HOURS A DAY—TO SCHEDULE YOUR TRANSPORTATION NEEDS!
1.877.869.6046
PLEASE CALL 24 HOURS IN ADVANCE
FARES ARE VERY LOW—$12.00 FOR A BOOKLET OF 10 TICKETS
Current Bay Transit Fares
Click here
Do you know about the New Freedom Program?
Advertise with Bay Transit!
Bay Transit serves 12 counties in Southeastern Virginia and logs over one million miles each year. Click here for more information on how Bay Transit advertising can work for you!
MEDCARRY
MEDCARRY provides non-emergency medical transportation to persons 60 years and older that live in the Northern Neck and Middle Peninsula.
For more information about this program click here
Middle Peninsula Rideshare – your long-distance commute connection to Richmond, Hampton Roads and Northern Virginia/D.C. and beyond
Bay Transit (a division of Bay Aging) hereby gives public notice that it is Bay Transit’s policy to assure full compliance with Title VI of the Civil Rights Act of 1964, Federal Transit Administration (FTA) Circular 4702.1A, and related statutes and regulations in all programs and activities. Title VI requires that no person shall, on the grounds of race, color, or national origin be excluded from participation in, be denied the benefits of or otherwise subjected to discrimination under any FTA program or other activity for which Bay Transit receives Federal financial assistance.